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Return policy

Returns and Exchanges:

We gladly accept returns and exchanges on items that are unused, unworn, and in their original condition.
To initiate a return or exchange, please contact our customer service team within 14 days of receiving your order.

Eligibility:

Items eligible for return must be in the same condition as received, including all original tags and packaging.
We do not accept returns on [specific items, e.g., underwear, swimwear] for hygiene reasons.

Refund Process:

Refunds will be issued to the original payment method used during the purchase.
Please allow 5 business days for the refund to reflect in your account.

Return Shipping:

Customers are responsible for return shipping costs, except in cases where the return is due to an error on our part.
We recommend using a trackable shipping service for returns and keeping the shipping receipt for your records.

Defective or Damaged Items:

In the rare event that you receive a defective or damaged item, please contact our customer service team immediately for assistance.
We may request photos or additional information to assess the issue and provide a suitable resolution.

Non-Returnable Items:

Gift cards and downloadable products are non-returnable.
Final sale items, as indicated at the time of purchase, are non-refundable.

Return Authorization:

All returns must be authorized by our customer service team before shipping the item back. Please do not send items back without obtaining proper authorization.

Contact Information:

For all return-related inquiries or to initiate a return, please contact our customer service team at CTocher@Tokerest.com .
Note: This return policy is subject to change without notice. Please check our website for the most up-to-date information.

Shipping Policy

Processing Time:

  • All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.

  • We offer standard shipping within the United States. Estimated delivery time for standard shipping is 3-7 business days.

  • Expedited shipping options are available for an additional fee. Estimated delivery time for expedited shipping is 1-3 business days.

  • Delivery delays can occasionally occur.

Shipment to P.O. Boxes or APO/FPO Addresses:

  • Toker Est 2024 ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking:

  • You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

  • Toker Est 2024 is not responsible for customs and taxes on your order. All fees imposed during or after shipping are the customer's responsibility (tariffs, taxes, etc.).

Damages:

  • Toker Est 2024 is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

  • Please save all packaging materials and damaged goods before filing a claim.

International Shipping:

  • Currently, we do not ship outside the U.S.

Contact Us:

  • If you have any questions about this Shipping Policy, please contact us:

Terms & conditions

Toker Est - Retail Terms and Conditions

1. Acceptance of Terms:
By accessing, browsing, or making a purchase from Toker Est, you agree to comply with and be bound by the terms and conditions outlined herein. These terms may be subject to change, and continued use of the website implies acceptance of any modifications.

2. Ordering and Payments:

Orders: All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order for any reason.
Payment: Payment for orders is processed securely through our designated payment gateway. Your payment information is encrypted and stored in compliance with industry standards.
3. Pricing and Product Information:

Pricing: All prices are listed in the applicable currency and include relevant taxes. We reserve the right to modify prices at any time without prior notice.
Product Information: While we strive to provide accurate product details, descriptions, and images, we do not guarantee the accuracy, completeness, or reliability of any information on our website.
4. Shipping and Delivery:

Shipping: We aim to dispatch orders promptly, and delivery times are estimated. Delays may occur due to unforeseen circumstances, and Toker Est is not liable for any consequential losses.
International Shipping: Customers are responsible for any customs duties, taxes, or fees applicable to international shipments.
5. Returns and Exchanges:

Returns: Our return policy allows for the return of unused and undamaged items within a specified period. Please refer to our dedicated Returns and Exchanges policy for detailed information.
Exchanges: We offer exchanges for defective or damaged items. Please contact our customer service team to initiate the exchange process.
6. Privacy and Security:

Privacy Policy: We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal information.
Security: While we employ industry-standard security measures, Toker Est is not responsible for any unauthorized access, loss, or alteration of personal information.
7. Intellectual Property:

Trademarks and Copyrights: All content on Toker Est is the intellectual property of Toker Est. Unauthorized use of any materials, trademarks, or logos is strictly prohibited.
8. Governing Law:

These terms and conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts.
9. Contact Information:

For any inquiries or concerns related to our terms and conditions, please contact us at CTocher@Tokerest.com.
By using Toker Est, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Privacy policy

Privacy Policy: We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal information.
Security: While we employ industry-standard security measures, Toker Est is not responsible for any unauthorized access, loss, or alteration of personal information.

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